RetailEdge POS Review | Best Retail POS System?

(Last Updated On: 07/29/2022)

RetailEdge POSRetailEdge is one of the best on-premise retail points of sale (POS) systems. It features multi-location support, mobile POS, credit card processing, website integration, and gift card management capabilities.

The solution runs on both iOS and Windows operating systems and is suited for both small and midsized businesses. 

For enhanced versatility, the solution supports integration with the leading third-party services, including the best eCommerce platforms. RetailEdge is suited for different retail verticals, such as women’s fashion, gift shops, bakeries, liquor stores, and specialty retail stores. 

The system has a powerful inventory and sophisticated discount management capabilities. Throughout this RetailEdge POS review, you will learn what makes it a preferred solution for thousands of retailers. 

RetailEdge POS Alternatives 

RetailEdge POS Starting from $495.00/one-timeAny small or mid-sized business with inventory and sales management needs 
Lightspeed Retail Starting from $69/MonthDesigned to simplify daily tasks, and enhance the customer experience in any retail business.
Broker Starting from $129.00/MonthOffers a simple, yet powerful cloud-based POS that is ideal for salons
Shopify Starting from $29.00/Month Suited for retail businesses with multiple stores and an online storefront. 

RetailEdge POS Benefits 

  • Offers a vast array of features, yet is so flexible 
  • Easy to set up, and learn, with an intuitive user interface 
  • Supports secure mobile payments at lower rates
  • Integrated with different e-commerce platforms, with real-time syncing 
  • Compatible with several POS hardware equipment

Possible Drawbacks 

Software updates come at an additional cost and the system may crash from time to time. 

RetailEdge POS Pricing 

Pricing With RetailEdge, you do not need to worry about ongoing monthly subscription costs. To begin with, you can opt for the free trial plan offered by the provider to gauge its capabilities first-hand. Thereafter, you will be required to make a one-time payment of at least $495.00 for one station. 

Additional RetailEdge POS workstations are priced at $225 each. Oh, may also opt for the Island Workstation plan offered by the provider at $450. The provider is also known to charge for technical support. 

As such, you should expect to spend about $45 on the RetailEdge Enhanced Support plan. For maintenance, you will be charged about $5 for each Workstation. 

RetailEdge POS Hardware and System Requirements 

RetailEdge POS software is designed to work with virtually any hardware solution, ranging from desktop Windows or Mac PCs to mobile devices. You may even run the software on existing hardware equipment, hence save on hardware purchases. 

The provider also offers an assortment of hardware components and accessories on its website, ranging from touchscreen displays to barcode scanners and portable data collectors. If you will be using your own hardware equipment, you need to ensure that it meets RetailEdge minimal system requirements, as described below. 

For the best experience, you need to run the software on modern, 6th Gen or better, Intel i3 processor, or the AMD Ryzen 3 processor. The system also requires a minimum of 4GB of RAM and at least 12 GB of hard disk space. 

RetailEdge POS System Key Features 

RetailEdge is a specialty retail POS system that helps retailers manage their sales, orders, and inventory with ease. It equips your business with the tools you need to monitor sales, and performance, calculates sales margins, and estimate profits. 

It offers advanced retail POS capabilities like barcode scanning, customer history tracking, item listing, price management, invoicing, and credit card processing. Discussed below are several other features that make RetailEdge one of the best retail POS systems.

Inventory Management 

Inventory Management Gain enhanced control over your entire inventory with advanced RetailEdge stock management tools. The POS system integrates seamlessly with the RetailEdge inventory management software, giving you access to powerful stock control capabilities. 

The system allows you to analyze stock performance by department, class of goods, vendors, or even by outlet for multi-location franchise businesses. Capable of generating in-depth inventory reports, helping you make purchase decisions. 

You will also have the information you need to place orders in time, hence maintain appropriate inventory levels at all times. Create purchase orders, and monitor the contents of your orders, shipments, and backorders right from the POS system. Other RetailEdge inventory management tools include: 

Integration Support 

integration supportThe system integrates seamlessly with the commonly used POS accessories in a retail environment, such as barcode scanners and weight scales. With RetailEdge, you will be able to generate and use barcode-based pricing labels. 

This allows for accurate tracking of inventory levels. Additionally, barcode scanning also allows for easy and fast checkout for enhanced customer experience. The solution also supports matrix-based sizing. 

In this regard, it integrates with POS scales and variable weight barcodes, allowing you to sell items by weight. 

Easy Numbering 

The system allows retailers to use department stock numbers, which allow for easier setup and swift selling of inventory items. It features a separate vendor and manufacturer part number fields and allows for simple serial number tracking.

The system also has case lot tracking and splitting capabilities, and supports alternate code lookups at the register, including 2 UPC/EAN fields. For enhanced flexibility, the system also allows you to add up to 250 character descriptions to each item. 

Sales Tools 

RetailEdge offers a range of tools to help you sell your merchandise in a faster and more efficient manner. It will also offer you critical sales information to help you make informed decisions and keep your business running efficiently.

As you sell, the system will let you know what is selling, the cost of goods sold, sales margins, departments that are selling, and stock items that are not selling. The solution supports an array of time-based discount rules and allows for easy holding and voiding of transactions. 

With RetailEdge, gift cards are built into the POS system at no additional cost. It will also allow you to easily add customers at the point of sale and keep an accurate track of store credits. 

Discount Rules 

Having been designed for retail businesses, RetailEdge features a range of advanced discounting rules that automate discounting in your store. This way, your discounts will be applied accurately to the right items and at the right time to avoid losses. 

RetailEdge discounting rules will come in handy In your retail pricing strategy and optimize your profits in each market segment. With this solution, you will be able to create and apply different types of discounts, including: 

Group Discounts

This option applies a discount to a group of items that are being purchased together. To qualify for the discount, the customer needs to buy a specified quantity or more. 

Customer Discounts 

Specify which customer or groups of customers get discounts in your business. You will also be able to specify the dollar amount of the discount. Alternatively, you could have the system automatically apply discounts as a percentage of the order total. 

By Item 

RetailEdge also allows retailers to run discounts on specific inventory items only. In this case, you will be able to set the price of each item and specify the discount amount or percentage. 

Coupon Discounts (Complete Sale)

A Complete Sale is not based on a particular file and is the simplest type of discount a retailer can apply. This allows you to discount everything in the stock by a certain percentage or amount. This is useful for storewide sales and may be set for a specific time period.

Customer Management

Customer Engagement ToolsThe system makes it easy for you to enter new customers and keep track of the existing ones. This allows retailers to tailor their offer it each customer’s needs, hence improve customer experience.

Again, it will automatically collect important customer information that may be used to improve the effectiveness of gift cards and loyalty programs. 

With such functionality, you can generate targeted customer lists, as well as mailing labels based on sales. The system allows you to enter customer images for easier identification. It displays notes for immediate customer identification as well as detailed sales histories at the time of sale.

Integrated Credit card Processing

Integration Support (RECAP)The solution features an integrated credit card processor with support for different credit card processors. This allows retailers to choose the processor they desire, and still process transactions in a fast and affordable manner. 

The system allows you to use different hardware equipment, including networked options, mobile, signature capture, and simple PIN pad devices. Regardless of your preferred processor, RetailEdge payment terminals are EMV compliant and accept all major payment types. 

For enhanced security, the system is capable of charge a credit card without having to store the credit card information in the system. All the supported credit card processors use End to End (E2E) encryption to protect sensitive information. 

Integration Support (RECAP)

Customer Support Being an on-premise POS system, RetailEdge only offers basic capabilities, including retail POS, customer management, and inventory management. To help you supplement its functionality, the provider offers the RetailEdge Centralized Application Platform (RECAP).

This is essentially a platform that allows you to integrate the RetailEdge POS system with third-party retail planning eCommerce, and accounting solutions. Through RECAP, you may integrate such services as Dashboard, Email Utility, Management One, Shopify, Modern Retail, and Brandify.

Final Verdict 

RetailEdge POSRetailEdge presents retailers with a powerful, yet affordable POS, inventor, and customer management solution with integrated payment processing capabilities. You may use this solution to manage and run a single or multiple business locations and in almost any retail business type. 

Although the system only offers basic functionality, it allows you to integrate with other services through the RECAP platform. The API-Based integrations allow you to expand the functionality of your POS system and scale it to your business needs. 

The loyalty program feature may be used to issue credits to customers and reward points with every purchase. This unique blend of on-premise reliability and security with cloud-based POS flexibility makes RetailEdge one of the best retail POS systems.