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Written by Business Expert Wale Ameen
Paradise POS – An Overview
Paradise POS is one of the best iPad-based point of sale (POS) systems for a wide range of restaurants and retail businesses.
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The solution is particularly designed to allow for convenient business management and to offer innovative, and secure payment solutions.
According to statistical findings, from an estimated $3 trillion in 2020, the market size of the global foodservice industry is projected to reach $4.1 trillion in 2026, with an annual growth rate of 5.4% (Global Industry Analysts, 2021). Also, the adoption of self-service Kiosks can boost sales by 5 to 6% in both retail and restaurant businesses. Though relatively new to the market, the solution is popular among small and medium-sized business owners.
In addition to legacy POS functions, Paradise offers a full suite of features in an intuitive iPad interface. Throughout this Paradise POS system review, you will learn other aspects that make the solution stand out from the rest.
Paradise POS System Alternatives Compared
|POS System||Software Subscription Fees||Supported Mobile Platform|
|Paradise POS||Starting from $49.99/month||Apple iOS|
|LightSpeed||Starting from $69.00/month||Apple iOS|
|Retail Pro||Quote-Based||Apple iOS|
What are Paradise POS Key Features?
The retail and restaurant versions of the Paradise POS system offer a comprehensive business management solution. They will empower your business with the tools you need to control costs and also boost productivity and revenue more effectively.
Paradise POS is a flexible POS system that allows you to customize its features and functionality. This means you can automate many processes and reduce training time. You can also customize employee permissions and management capabilities. The POS system also provides features such as automatic cash discounting, which rewards customers for paying with cash and avoids credit card processing fees. It offers a rebate to cash-paying customers and lists the rebate on their receipt. You can also set up loyalty programs for loyal customers and track performance.
Paradise POS also offers features for managing customer data, such as inventory and past purchases. You can also view details on each customer, such as payment type and item sold. The software is compatible with barcode scanners, allowing you to check out customers faster and manage inventory more effectively. You can also identify items that are best-selling and manage them more efficiently. In addition to inventory and sales management, it can track employee performance and track commission payments.
Only Compatible With Apple iOS
Paradise POS is only compatible with Apple iOS. It also offers a loyalty program that operates on points per dollar. Customers can redeem rewards for bills or gift cards. This means your customers get more value for their money.
The scalable software features a customizable design, allowing you to optimize its operational efficiency. The system will continually collect and analyze data on the important processes, keeping you informed on all the things that matter. Here are several other features and capabilities retail and restaurant owners have come to like about the Paradise POS system:
Payroll and Inventory Management
The Paradise POS payroll function helps you track your employees’ hours with its punch in and punch out features. You can easily export your data to a third party accounting app or provide the same to your payroll consultant.
Paradise POS retail and restaurant POS software versions allow you to monitor and control costs in your business. It allows you to accurately monitor all the primary cost centers, including labor, inventory, and marketing costs.
The software will also allow you to generate and pull the associated reports and insights in real-time. This allows you to know how you are faring—whether the budgets have been met or exceeded.
You will find the Paradise POS system to be quite scalable and easy to customize. As such, you can easily tailor the menus to your business requirements. During the initial set up, you will find the system rather easy to configure the POS software to your business model.
Thereafter, you will be able to customize the various screens and menus on the POS system. This has been proven to reduce training time as well as streamline repetitive processes, such as checkout and inventory. In this regard, the interface allows for easy modification of menu items, and pricing globally or by a specific location.
Paradise POS’s ‘Business Insights’ is a set of analytic tools that have been developed to help business owners know how their business is faring and grow revenue.
With this feature, you can easily rule out the best-selling items, reward loyal customers, as well as monitor performance-based sales and commissions.
The software allows you to run a variety of reports that provide detailed insight into business performance. For instance, it is capable of generating labor and payroll reports that allow you to monitor and manage labor costs.
The system also has tools to ensure that you have adequate staffing at peak times. Paradise allows you to access your business data and insights from anywhere in real-time through the cloud. All you need is an internet-enabled mobile device to access reports over the cloud.
Similar to some of the best retail POS systems, the Paradise POS system allows you to continue processing payments when the internet is slow or out. This ensures that you do not miss a sale at any given time due to internet problems.
Paradise POS offers marketing features by integrating with Send in Blue. This allows you to send up to 300 emails each day at no charge. You can also opt in for a paid plan if you desire to send more. Easily export your customer database from the POS system to segment your customers and send tailored messages.
One of the key functions of a POS system is to process transactions and accept payments. Being one of the leading retail POS systems, Paradise POS offers a fast and secure checkout experience. The system has been proven to be very reliable, allowing you to accept all forms of payments, including contactless and EMV transactions.
Choose Your Payment Provider
A major highlight that I particularly like about the Paradise POS system is that the provider allows you to integrate with your preferred payment processor for secure, reliable, and affordable credit card processing. With this, you are not restricted to a proprietary payment processing method as is the case with some POS providers. In addition to cash, debit and credit cards, the system can also accept gift and loyalty cards as a form of payment.
Automatic Discounting On Cash Payments
The Paradise POS system also supports automatic discounting on cash payments. You may use this capability as an incentive to encourage your customers to pay in cash. Hence, you avoid card processing fees. In this regard, the system displays both the credit card and cash prices at the top of the screen.
Inventory and Ingredient Management
With the Parise POS System, you accurately communicate inventory counts to your Paradise POS system using a barcode scanner, as explained below. The system will also allow you to seamlessly track inventory movement in the business, including FIFO and LIFO.
You will also get the tools you need to decrease spoilage, eliminate waste and analyze profitability down to the ingredient. This system is capable of reducing shrinkage, stock-outs, and inventory discrepancies considerably.
Barcode and Scale Integration
Paradise Retail POS system supports integration with NTEP-certified scales. This will come in handy while weighing sale items, and labeling scan products to track inventory.
This integration is meant to help control the inventory and streamline the checkout process. It allows you to use a Smartphone or Android device to scan barcodes, provided that it has the right scanning application installed.
Labor Scheduling and Payroll
Labor Scheduling and PayrollSet schedules easily and conveniently with Paradise labor and scheduling tools. These will help you optimize employee labor, control labor costs and streamline the payroll process.
The payroll feature allows you to keep an accurate track of employee hours with an employee punch-in/punch-out system.
You can also run reports to upload to an external payroll management system or to provide to your CPA or payroll consultant. The Paradise POS system allows you to set up employee roles, especially if you happen to have employees with multiple roles and responsibilities in the business.
Sales Tax and Commission Tracking
Reward employee performance by offering sales commissions. Get the tools you need to track sales tax including multiple tax rates with ease.
Blind Till Count
Paradise applies a “blind count” system for the till. The POS will not show the employees how much money should be in the drawer. As such, it is impossible for the tellers to adjust the totals. This will discourage employee theft in your business.
Delivery and To Go
The Paradise restaurant POS system features delivery management features and capabilities. These, along with the to-go feature by the provider, will come in handy for restaurants that deliver food to their guests. The delivery module prints tickets with a QR code for drivers to scan.
Gift Card and Loyalty Programs
Paradise currently offers an in-house gift card program, providing custom cards with your business logo and information.
There is no monthly fee or per-transaction fee requirement for redemption either. Additionally, the provider offers an open API, allowing you to integrate with third-party programs like Factor 4.
With Paradise loyalty programs, you will be able to set reward levels. The solution essentially works on a points-per-dollar system.
As such, loyalty points will be automatically assigned to a customer based on the amount of money he or she has spent. It will also let you set the number of loyalty points required to redeem various offers. These will incentivize your customers to keep coming back to your restaurant or retail store.
Pros and Cons of Paradise POS System
- iPad POS solution
- Easy to use iPad interface
- Flexible with payment processing as it does not lock you in on a provider
- Feature rich
- 24/7 customer support via phone or email
- Offline mode support
- Features a short learning curve
- Allows for a simple and fast checkout experience
- Innovative employee tracking and management capabilities
- iOS based and restricted to use on the iPad
- Does not provide pricing plan breakdown on its website
- Sold through third party resellers and vendors
- Does not allow integration with third party apps like Quickbooks
Which Business Types is Paradise POS System Ideal For?
The Paradise POS system is an ideal point of sale solution for businesses in the retail and restaurant sectors as it is targeted at businesses in both sectors. With this focus, it has a number of ideal features targeted at simplifying the operations of businesses in both industries.
In the retail section, the Paradise POS retail system is an ideal solution for businesses such as:
- Apparel/Boutique shops
- Liquor Stores
- Vape/Tobacco stores
- Convenience stores
In the restaurant sector, the Paradise restaurant POS system is an ideal solution for the following types of businesses:
Is Paradise POS Easy to Use?
Being a legacy point of sale solution, the Paradise POS system’s user interface is not as intuitive as many other modern systems in its league. However, this does not take away from its usability and ease of use. You will find it an easy to use system.
Paradise POS system overview courtesy of Paradise POS.
Another point to note about the Paradise POS system is the fact that it is an iOS based solution. As such, it can only be used with Apple’s iPad. As such, if what you are looking for is a solution that can be used on Android or Windows devices, then Paradise POS will not be the solution for you.
How Much Does Paradise POS cost?
Paradise POS is mainly sold through vendors, such as Signature Payments and the cost mainly depends on the vendor you are buying from and the hardware components you require.
While it does not display its pricing plan on its website, based on credible third-party sources, the provider will require you to pay a one-time upfront payment of not less than $1,300 per station for the hardware.
On the other hand, Paradise POS software is offered on a Software as a Service (SaaS) model. As such, you will be required to pay a Quote-Based monthly subscription fee to continue using the software.
Depending on the features you require, you should expect to pay at least $49.99/month in software subscription fees. Paradise POS subscription includes 24/7 support, regardless of the subscription plan you are on.
What Do Business Owners Say About Paradise POS System?
Given that the Paradise POS system is a relatively young POS solution, having been launched in 2017, it does not have much review online to help me ascertain and analyze thoughts of other users. It however has an overall star rating of 4.3 out of 5 on the Apple App Store.
In this Paradise POS review, I have highlighted a list of the features of the iPad based Paradise POS system.
As one of the best retail and restaurant POS systems, Paradise is developed using the latest technologies in the industry. The result is an intuitive, feature-packed, yet responsive POS and business management platform.
Keeping on top of labor will be easy and straightforward with such a solution. Though recently unveiled, it is evident that the Paradise POS system is a safe bet for retail and restaurant businesses of all sizes.