As you look to host more events at your banquet hall, you’ll need tools to help you automate key activities. A banquet hall POS system can help you customize menus, manage table layouts, keep the calendar up to date, and more.
A solid banquet management system will first and foremost make billing and invoicing more efficient. But it can do so much more. Booking management, menu planning, calendar keeping, rentals and venue management, are all tasks made easier through a POS system. Plus, back-end analytics can help you review each event and find ways to improve your services in the future.
We reviewed several of the top options and found that Upserve POS is the best banquet hall POS system. The platform allows you to process payments quickly, including online and tableside ordering. You can also build loyalty programs, manage menus, track server performance, and set up a guest book to log event attendees. Ultimately, it’s the best because it contains all the features your banquet hall might need on an intuitive, user-friendly platform.
With most banquet management systems, the pricing directly reflects the number of features and functionality available to you. Some plans go as low as $29 per month, and as high as $359 per month. It all depends on which features you need, and how much you’re willing to invest. Continue reading for a breakdown of these top banquet hall POS systems. We hope this helps you find the platform that will ultimately be the best fit for your business.
Best Catering Hall POS Systems
|POS System||Hardware Cost||Software Subscription Fees|
|Upserve||Depends on the required hardware components||Starting from $59/Month|
|DineAmics||Starting from $199/ month lease-to-own plan||Quote-Based|
|Pxier Event||Compatible with several hardware options||Starting from $29/month|
1. Upserve POS – The Best Catering Hall POS System Overall
Get the all-in-one POS system that is designed to boost your banquet and outside catering profitability. Upserve will offer you everything you need to get started, including the point of sale hardware and software, payment processing, and valuable insights.
Upserve POS makes managing your business easy and intuitive. It allows you to control the menu and manage your orders from any Internet-connected device, anywhere in the world. Besides, it gives you the power to organize and manage your menu items, allowing you to easily add or remove items, and make changes to the items you offer. This helps you provide the best possible experience for your customers.
Upserve's restaurant POS also helps your servers run smoother shifts. It features a Training Mode, which enables your staff to practice operating the system with the actual venue menu. They can even practice splitting checks and checking out guests, which saves a lot of time and effort. Upserve also provides round-the-clock support to help you with your POS needs.
Upserve is a cloud-based POS system, which means that all the data is stored in remote servers. This means that your staff can access it from anywhere, as long as they have an Internet connection. This is a major advantage over traditional, hard-wired systems. Cloud-based systems also allow for wireless POS terminals.
Upserve POS also features a Training Mode, which helps new employees become familiar with the system. Using this feature, new employees can practice how to use the system and ring up items without disrupting service. It also lets staff take notes and make changes in orders and seating.
The specialty POS solution will save you a considerable amount of time and boost margins associated with your catering operations. Other capabilities that make UpServe one of the best catering POS systems include:
The UpServe payments processor offers fair and transparent payment processing rates while gaining insights into operation through POS data. The processor is EMV certified and will charge you a flat rate per transaction.
With the Upserve Payments gateway, you will always get predictable payment processing rates, without any markup or hidden costs. It will simplify the way your banquet and catering business takes payments. It is the very first specialty EMV solution that has been developed for restaurants.
Upserve payment processor is also a certified PCI Level 1 processor for enhanced security.
Get all the back-office features and capabilities on the go with the Upserve Live mobile application. From the app, you will be able to track sales, labor costs, discounts, and guest behavior wherever you are.
In addition to a feature-packed catering POS solution, the provider will also offer you a convenient iOS or Android POS mobile App. The app gives you access to the banquet performance at the moment, regardless of where you are.
It organizes the data collected by your Upserve banquet POS system and couples it to advanced analytics to offer you meaningful insights. You may also use the app to monitor guests, sales, labor costs, discounts and comps, and historical performance for different business locations and venues.
Being one of the best all-in-one catering hall POS systems, Upserve presents you with everything you need to run a successful business. With this provider, you will not get any financing on hardware. The provider offers three main software subscription plans, including:
This is the basic Upserve banquet POS subscription plan. It offers basic tracking and management capabilities, including Guest logbook, trends, offline mode, training mode, and Upserve payments.
This plan is ideal for medium-sized to large restaurant businesses. In addition to the features and capabilities of the Core plan, the Pro plan also offers menu optimization and server performance management.
Other advanced capabilities offered by this plan include recipe costing, one-click purchasing, vendor management, customizable rewards programs, and low-inventory alerts.
This plan will offer you all the features and capabilities of the above-described plans. Additionally, it offers custom reporting, Enterprise-level management, and data API access capabilities.
2. DineAmics POS – The Best All-in-One Catering Hall Point of Sale
DineAmics is a comprehensive banquet, catering and event management solution. The various software solutions by this provider are fully integrated into the rest of the POS system. It will offer you such industry-specific capabilities as inventory usage and planning, room management, labor costing, and scheduling.
Other aspects you will come to like about the DineAmics banquet and catering solutions include:
Personalized Membership Files
Each guest in your business will have his/her own interactive membership file on the DineAmics POS system. The file will continually collect and store details that help you understand specifics that are unique to that guest.
The files will also stipulate who is allowed to charge and whether the guest has credit limit requirements.
Post to QuickBooks
Transfer data from one system to another with ease. Rather than having to track member purchases, fees and payments manually, DineAmics automatically posts credit and debit payments to QuickBooks for further processing.
Additionally, the solution features an assortment of built-in Accounts Receivable tools. The feature integrates fully with membership files, allowing you to post payments directly from the POS system to your back-office.
With DineAmics you will get everything, including the Hardware, Software, Initial Setup, Training, Shipping, Credit Card Processing, Custom Programming, and Complete Support. The provider offers a lease-to-own arrangement for the POS 2-Touchscreen hardware and software. Under this arrangement, you will be required to pay up to $200 a month. As such, you will not have to put up with large upfront ownership costs.
3. Pxier Event – The Best Cloud Based Banquet and Catering Hall POS
Pxier offers cloud-based application software and custom services for banquet and catering operations. The solution is designed from the ground up to build effective management of banquet facilities, catering services, online takeout, and delivery services.
The system will also equip you with the advanced employee and customer management and marketing tools to help boost sales. Other capabilities that make the Pxier catering hall POS System stand out of the rest to include:
The Pxier Catering software solution is designed to manage your catering business needs, ranging from inquiry through lead management, customer management, contract, invoicing, payment, and customer feedback.
With this solution, you will also be able to manage pickups, full-service catering, delivery and other custom services you offer. You will find the solution to be comparatively easy-to-read use with convenient access anytime, anywhere using most browser-enabled devices with internet access.
The Events Manager capability is meant to manage single and multiple facilities alike. Ideal for businesses including banquet halls, meeting rooms, convention centers, clubs, catering services, parks, resorts, and organizations. It is packed with an assortment of beneficial features and capabilities, for a low monthly subscription fee, as explained below.
The Pxier pricing model is mainly based on the number of catering halls the solution is used to manage. You will be allowed to choose between monthly and annual billing with a 10% discount on annual subscriptions.
The provider does not charge set up or installation fees but offers free support and training for the POS system. With Pxier, you will have two main subscription plans to opt for, including:
- Cloud Catering Software – starting from $34
- Cloud Management Software – Starting from $29
Things You Need to Know Before Choosing a system
Owing to its comparatively high-profit margin, banqueting is considered to be a game-changer in the food and beverage industry. However, you will need good banquet management software to streamline operations and boost profitability.
The right catering hall POS system should help you manage everything, ranging from menu creation to booking management. To help you choose the best catering hall POS system, here are some of the key considerations you should make while shopping for one:
Billing and Invoices
Your preferred banquet POS software should help you to send, collect and even monitor, standard invoices, payments, and other billable chargers in the business. The solution should be capable of generating bills directly from the reservation screen.
Additionally, you need to ensure that the software can take care of advanced, and various tax implications automatically. It should allow multiple bills for a single function and be capable of adding additional items to a bill during the event as well.
Get a solution that makes it easier and more convenient for guests to book for an event from anywhere. It should also give you enhanced control over the booking process with intuitive biking Management tools.
The catering hall POS system you choose should also give you a complete overview of the process, right from the initial estimates to follow-up revisions. A system that can manage important customer information, including contact information, will also come in handy.
In addition to banquet bookings, your preferred software solution should also support reservation for outside catering. Whether used for a banquet or outside catering, the solution should give you a calendar view of all reservation statuses.
For enhanced versatility, the solution should allow you to come up with custom menus for various banquet and catering events. It should let you create, revise, and even collaborate with the guests on menu items, special dietary requests, and course selection.
Some of the leading catering hall POS software providers are known to offer unique menu selection functionality, featuring drag and drop utility. The system should make it easy for you to come up with customized menus for such meals as a start-up, main course, and deserts. To help avoid errors, it should allow you to attach special remarks to each order item for precise preparation in the kitchen.
Since you will not be handling a single banquet or catering event, you need a system with the right calendar management tools. Such a solution will help you organize times, dates, and places, allowing you to manage future events more effectively.
The right calendar management feature will also help you ensure that no venue or staff is double-booked. It will also ensure that no appointments are missed in your business.
Rentals and Order Management
In some cases, you may need to rent equipment from third-party companies to meet your catering and banquet event needs. As such, you will need a system that helps you to plan, arrange for and manage third-party equipment rentals.
The catering POS system you choose should have the tools you need to manage rental agreements with third-party companies. It should also help with the associated billing and invoicing requirements.
Manage all aspects of the catering or banquet operation more effectively with the right back-office set of tools. For instance, your preferred banquet management software should facilitate management and communication with third-party venues.
This will ensure that the caterer, venue, and guests get up-to-date information regarding the event in question at all times.
The software solution you settle for should allow you to gauge the success of each event, and customer satisfaction with your service. To begin with, the best catering hall POS system should feature a comprehensive Dashboard for displaying key metrics across multiple measurements.
The system should also let you customize the Dashboard with your desired analytics, as well as automate reporting. Such features will furnish you with all the information you need to make informed business decisions.
The system you choose to manage your banquets should support integration with the right accounting modules. This will make it easier and more convenient for you to manage your account receivables against credit sales.
With such an integration, all credit sales will be automatically posted to the account receivables. You may also integrate your software with the right receipt management modules to update outstanding payments. Again, the system should be capable of generating outstanding reminders, email, and letters automatically.
Manage With Ease
Managing banquets and outside catering events does not have to be tedious and time-consuming. The right catering hall POS system will simplify event planning, and management in a cost-effective manner.
Ranging from availability status updates and inquiry tracking to provisional booking and billing, your preferred solution should have the right industry-specific features. Just like the four systems reviewed above, you need a specialty banquet POS system to improve customer satisfaction. Whether you need a solution for banquets or outside catering applications, this guide will help you choose the best catering hall POS system.