Written by Software Expert Hamza Shahid 
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NOVA Point of Sale (NOVA POS) is a cloud-based retail POS system from Miami-based Nova Point of Sale, built for specialty retailers such as salons and skincare shops, carts and kiosks, fragrance, clothing, jewelry and fashion stores. Its standout tools are aimed at sales teams: employee scorecards, commission management, controlled negotiation (discount control) and staff competitions, alongside inventory, customer management, loyalty and gift cards, and profit and loss reporting.
NOVA sells two plans that include the same full feature set. The only difference is how you process card payments. In this review we cover NOVA’s current pricing, features, pros and cons, and how it compares with Lightspeed Retail and Shopify POS.
Not to be confused with NovaTab, the restaurant POS that novapos.com now redirects to. This review covers NOVA Point of Sale for retailers (novapointofsale.com).
Pricing and features checked on NOVA’s website as of October 2026. Confirm current terms with NOVA before you buy.
| Nova POS | Overview |
 |
Nova POS is a retail solution for small businesses, and it provides a number of benefits.
A brief overview of Nova POS: Pricing: Fair Features: Good Customer Service: Good Complaints & Testimonials: Good Integrations & Add-Ons: Fair Reviews: Good |
NOVA POS System: An Overview
NOVA has served specialty retailers for more than 15 years, and its website highlights customers who have used it for a decade or longer. It runs everything from single mall kiosks to multi-location chains from one platform, with a real-time dashboard you can check from anywhere.
Quick verdict: NOVA is a good fit if you run a sales-driven specialty store (for example cosmetics, fragrance or jewelry kiosks) where staff work on commission and you want tight control over discounts and performance. If you mainly need low-cost checkout or a strong online store, Shopify POS or Lightspeed Retail may suit you better.
| NOVA POS at a glance | |
|---|---|
| Best for | Specialty retailers, carts and kiosks, multi-location boutiques |
| Starting price | $99.99/mo per location + processing fees (NOVA Integrated) |
| Plans | NOVA Integrated, NOVA Basic (same features) |
| Contract | Month-to-month, cancel anytime |
| Free trial | 10 days, no credit card |
| Headquarters | Miami, Florida |
What is NOVA POS Software?
NOVA POS is point of sale and retail management software. It handles checkout and payments, inventory and purchase orders, employees (scheduling, scorecards, commissions and salary access), customers (loyalty, gift cards and email campaigns) and reporting in one system. Retailers with several stores can set price lists per location, transfer inventory between stores and compare location performance.
NOVA says every plan includes live, personalized support from retail specialists, and its integrated payments come with 24/7 payment support through its processing partner, Propelr.
NOVA POS Alternatives Compared
| POS System | Software price (as of Oct 2026) | Best for |
|---|---|---|
| NOVA POS | $99.99/mo per location + processing (NOVA Integrated), or $139.99/mo per location (NOVA Basic) | Commission-based specialty retail, kiosks |
| Lightspeed Retail | Basic $89/mo, Core $149/mo, Plus $289/mo (see Lightspeed for billing terms) | Inventory-heavy stores, ecommerce |
| Shopify POS | Basic $39/mo, Grow $105/mo, Advanced $399/mo, plus POS Pro $89/mo per location | Brands selling online and in store |
Read our Shopify POS review, Erply POS review and Epos Now review for more retail options.
NOVA POS System Features
These are the main features NOVA lists on its website. All of them are included in both plans.
Sales and Employee Performance Tools
Sales and Employee Performance Tools- Employee scorecards: see which employees sell the most and where others fall behind
- Commission management: set custom commission structures for your team
- Controlled negotiation: let staff negotiate prices within the limits you set, plus minimum price restrictions
- Employee motivation tools: friendly sales competitions and rewards
- Employee scheduling and salary access: send shifts to staff, and staff can check their monthly salary
- Custom access levels: decide which employees can see which features
Inventory Management
NOVA tracks stock across locations, with up-to-date inventory reports, automated and wholesale purchase orders, and low-stock alerts. Multi-location retailers get inventory transfers, location analytics and consolidated reporting.
Accounting and Reporting
Accounting and Reporting- Profit and loss reports showing where you make and lose money
- Expense management to track what you spend, when and where
- Price lists to set different prices for each location
- Real-time dashboard and customizable reports, including end-of-day reporting
Customer Loyalty and Marketing
- Loyalty program and gift cards for repeat shoppers
- Branding on items like business cards and gift cards
- Email campaigns to reach customers in their inbox
- Layaways so shoppers can pay over time
NOVA Alerts
NOVA can notify you about events you choose, such as a new sale, low stock or an employee calling in sick, so you can follow the business when you’re away from the store.
Integrated Payments
With NOVA Integrated, payments and POS run through one provider (processing by Propelr) on one bill. NOVA says this comes with a guarantee to meet or beat your current processing rates. On NOVA Basic you keep your own payment processor.
Pros and Cons of NOVA POS
Pros
- Every feature is included in both plans, with no feature tiers
- Month-to-month pricing with no long-term contract
- Strong sales-team tools: scorecards, commissions, controlled negotiation
- Live, personalized support from retail specialists
- 10-day free trial with no credit card
Cons
- Per-location price is higher than entry plans from Shopify POS or Lightspeed
- The lower NOVA Integrated price requires processing through NOVA’s partner (US only)
- Small public review pool (14 reviews on Capterra)
- Some reviewers report it isn’t compatible with Mac computers and the phone app doesn’t have full access
NOVA POS Pricing
NOVA has two plans. Both include the full NOVA platform and every feature; the difference is how payments are handled. Pricing is per store location, billed monthly, with no long-term contracts. You can try NOVA free for 10 days without a credit card.
| Plan | Price (as of Oct 2026) | Payments |
|---|---|---|
| NOVA Integrated | $99.99/mo per location + processing fees | Integrated payments through NOVA’s partner Propelr (US) |
| NOVA Basic | $139.99/mo per location | Bring your own payment processor |
NOVA Integrated ($99.99/Month per Location)
NOVA Integrated puts POS and payments on one bill and costs $40 a month less than NOVA Basic (NOVA says that’s $480 a year in software savings). Processing fees are charged on top. NOVA also advertises promotions for NOVA Integrated, such as three months free; check NOVA’s website for current offers.
NOVA Basic ($139.99/Month per Location)
NOVA Basic is the same platform with every feature turned on, but you pair it with the payment processor of your choice. It’s the better choice if you want to keep your current processor or aren’t eligible for NOVA Integrated.
Comparing options? See our guide to all-in-one POS systems.
NOVA POS Customer Support
NOVA says every plan includes live, personalized support from retail specialists. Its specialists also help with setup: adding products and inventory, setting up staff permissions and commissions, setting up taxes, receipts and workflows, and testing your hardware before launch. Integrated payment customers also get 24/7 payment support. Capterra lists phone, email/help desk, chat, a knowledge base and live 24/7 support, plus training through live online sessions, webinars, documentation and videos.
NOVA POS Customer Reviews
NOVA has a small number of public reviews. On Capterra, NOVA POS is rated 4.5 out of 5 from 14 reviews (as of October 2026). Capterra, Software Advice and GetApp share one review pool, and NOVA notes that its 2026 reviews were invited by the company. Reviewers praise the support team and ease of use. Their complaints include the price, Mac compatibility and limited phone-app access.
Final Thoughts
NOVA POS is a long-running retail POS with unusually strong tools for managing commissioned sales staff, plus inventory, loyalty and accounting reports in every plan. It’s priced above entry-level plans from Shopify POS and Lightspeed Retail, but its no-contract, all-features pricing and live support make it worth a look for specialty retailers, kiosks and multi-location boutiques. Want to compare NOVA with other retail POS options? Get a free quote now.
Frequently Asked Questions
Is NOVA POS still available?
Yes. NOVA Point of Sale is still sold at novapointofsale.com, with two monthly plans: NOVA Integrated and NOVA Basic.
How much does NOVA POS cost?
As of October 2026, NOVA Integrated costs $99.99 per month per location plus processing fees, and NOVA Basic costs $139.99 per month per location with your own processor. Both include all features and are month-to-month.
Does NOVA POS have a free trial?
Yes. NOVA offers a 10-day free trial with no credit card required.
Is NOVA POS the same as NovaTab?
No. NovaTab is a restaurant POS (novapos.com redirects to it). NOVA Point of Sale is a separate retail POS company based in Miami.
Where is NOVA POS headquartered?
Nova Point of Sale is based in Miami, Florida.
Who are NOVA POS’s competitors?
Popular alternatives include Lightspeed Retail and Shopify POS. See our list of the best retail POS systems.