Last updated on May 2nd, 2020 at 06:31 am
Nova is an innovative cloud-based retail point of sale (POS) system that is meant to simplify day-to-day business management tasks. In addition to swift transaction processing, the solution features some of the best customer relationship management (CRM) and accounting capabilities.
The software also offers real-time Dashboards, employee Scorecards, reporting, live webcam monitoring, location analytics, and expense management tools. This suite of advanced retail features is meant to help small and medium-sized retailers compete with larger businesses.
Nova offers two main software versions, both of which are availed at a monthly subscription fee. Throughout this Nova POS review, you will learn what makes it one of the best retail POS systems.
Nova POS Alternatives Compared
|POS System||Software Subscription Price||Supported Mobile Platform|
|Nova POS System||Starting from $89.99/Month||iOS and Android|
|LightSpeed Retail||Starting from $69.00/Month||iOS|
|Shopify||Starting from $29.00/Month||None|
|Booker||Starting from $129.00/Month||iOS and Android|
Nova POS System Benefits
- Omnichannel and mobile deployment options
- Employees Scorecards and Performance Management tools
- Real-time Dashboards
- Allows you to use your preferred hardware components
- Offers location analytics for multi-location businesses
The software cannot run on some Apple Mac computers.
Nova POS Pricing
Nova features a straightforward pricing structure. The provider offers two main price plans to suit different business sizes and budgets. You will get a 10-day free trial period for either of the plans. Here are the two main Nova POS software price plans you should consider:
Nova Flexible ($89.99/Mo)
This plan is meant for small retail businesses. It will equip you with basic POS and retail business management capabilities. It features integrated solutions to help safeguard your business. You will be allowed to choose a merchant from a list provided by the provider.
With this plan, you may use either Authorize.net or GS Paytech as your preferred gateway.
Nova Pro ($129.99/Month)
For $129.99/Month per location, you can upgrade to the Nova Pro plan. This plan offers all the features and capabilities of the Nova Flexible plan. The plan is ideal for established retail businesses. The provider will allow you to choose your preferred merchant and gateway providers without any restrictions.
The Nova Pro subscription plan will come in handy for businesses that have a legacy system in place. In such a case, you will get an opportunity to upgrade your POS system without having to carry out costly upgrades.
Nova POS Hardware and System Requirements
The Nova POS software provider allows you to use your existing POS hardware components to run Nova POS software. This will save you a considerable amount of money n hardware costs. Before purchasing hardware for this system, you need to check whether it meets the minimum system requirements.
Nova retail POS software can only run on Windows 8 or higher operating system. The PC you will be using to run the software needs to have at least an Intel i3 processor. You will also need at least 2GBs of RAM and 100MB or more hard disk space.
The PC also needs to have a minimum of 4 USB ports for connecting the required peripherals and accessories. Additionally, you need to have a 3G or faster internet connection on site.
Nova POS System Key Features
Nova is one of the leading full-service retail POS technology platforms in the industry. The solution is packed with the functionality you need to generate more revenue for your business. The solution is highly-scalable, hence suited for use in startup and multi-location retail businesses alike.
Nova will empower your business with a range of POS and business management capabilities to help grow your bottom line. Here are several other features and capabilities retailers have come to like about the Nova POS system:
Unlike some of the best retail POS systems in the industry, Nova features basic accounting capabilities. With this software, you will be able to analyze, manage, and get to understand your income and expenses.
Spend less time behind the POS time, hence saving valuable time to focus on other important aspects of the business. The price lists functionality will help you configure prices across all your retail outlets. It allows you to sell the same products at different price points in different locations.
Get timely profit and loss reports that are automatically generated by the system. These will inform you of your financial health in real-time. Other Accounting features you will like about this software include:
Gain control over the money spent in your business with the innovative Expense management functionality by Nova. It presents you with a simplifies way of tracking and analyzing business expenses.
Get an overview of all sales transactions, and see employees’ performance at a glance with the sales management functionality. It will also offer you the tools you need to keep the employees motivated for improved productivity.
The Dashboard functionality on the Nova POS system offers an enhanced overview of the business in real-time. Nova Dashboard displays up-to-the-minute stats on the various transactions carried out n the store.
This feature keeps you informed on each employee’s performance in real-time. It allows you to reward successful employees and motivate the least performing ones in an effort to boost their productivity. The system also features built-in competitions to help motivate your employees.
Hold everyone in the business accountable for their own actions. In this regard, the Nova POS system ensures that you maintain a zero-tolerance policy. The system will also ensure that you win chargebacks more often in an effort to prevent the loss of profit.
The system allows you to impose minimum price restrictions. In this case, you will be able to set restrictions on each inventory item, hence control your profits. The solution is capable of capturing digital signatures and store them securely for easy chargeback handling.
Regulate employee access to the POS system based on their roles and responsibilities. Custom access levels will ensure that every employee in the store can only access the features they are allowed to. Other loss control tools offered by the Nova POS software include:
Live Webcam Monitoring
With live webcams integrated into your Nova POS system, you will be able to monitor various aspects of your business. For instance, you can keep an eye on the shipments, staff, and deliveries in real-time, right from your POS screen.
Customer Relationship Management (CRM)
This feature is designed to generate repeat business in your store. In its functioning, CRM collects important customer information automatically at the checkout. This information is stored in the system in an easy-to-retrieve manner. The data be coupled with marketing tools for enhanced effectiveness.
Nova’s CRM helps retailers understand their customers, hence offer them personalized services in accordance with their personal preferences. With this system, you can easily collect and organize customer data to develop a data-rich customer database.
This customer information may be used in several other ways, such as:
Get to know how often each customer buys from your retail store, and how much they spend per visit. You may use this information to reward your loyal customers through loyalty programs. Introducing loyalty programs will also serve as an incentive, encouraging your customers to buy from you over and over again.
Use the information collected by the CRM feature to personalize receipts and business cards. This feature may also be used to print gift cards that bear your business logo.
Depending on their previous purchase histories, you will be able to formulate targeted email promotions. You can then send the emails to each customer’s email address, which is already stored in the POS system.
Equips you with the necessary tools to facilitate efficient retail business operations. These tools have been helping retailers optimize their growth, automation, and profitability. One such tool is the Location Analysis functionality, which will keep the business well organized across multiple outlets.
The system is capable of generating all the required purchase orders automatically at a simple click of a button. You can also generate automatic retail reports as well as get low-stock level notifications. This functionality also has the tools you need for easier and more efficient layaways management.
With Nova, you do not need to be in front of the POS system to know how the business is faring. The Nova on-the-go functionality is a mobile POS app that allows you to monitor and manage the business in real-time wherever you may be.
Your staff members will be able to check their salary information anytime, anywhere through the Nova mobile application. You can also get alerts on various business processes through the app while you are away.
Through this application, you may also generate automatic inventory reports as well as receive low-stock alerts. The application also allows for accurate, and easy employee scheduling remotely.
Mover offers some of the best customer support services in the industry. The provider has account managers, customer support engineers, and technical support technicians ready to assist their customers. The provider offers 24/7 support through several channels.
The provider guarantees that your calls will be answered in less than 30 seconds. With Nova, it takes about 8 minutes to resolve an issue. Additionally, you will also get access to their free education and POS training.
To succeed in the current competitive retail world, you will need much more than simple register tools. Nova will speed up transactions and streamline the checkout process in your business. Addition alky, it offers a range of specialty tools that make you more competitive.
In addition to accounting functionality, Nova POS allows you to sell, analyze, and boost revenue in your retail store. It is such aspects that make Nova one of the best retail POS systems in the industry.