Salons need to be able to manage client appointments and preferences, bookings, and a growing menu of products and services. A salon POS system can provide the right tools, making it easier and more efficient to manage not just the clients, but the salon as a whole.
These platforms will allow clients to book appointments online, integrate your chair services and client profiles for seamless transactions, and even help manage staff scheduling and commissions.
Our pick for the overall best salon POS system is Salon Iris. It offers an all-in-one Front Desk platform that features online booking, integrated scheduling to align stylists with clients, a user-friendly POS with several contactless payment options, and tablet compatibility for mobile and growing salons. It also helps streamline payroll costs and reduce operating expenses with financial reporting tools, and more.
First up, check out the top 7 choices for the best salon POS. Then, you can learn more about Salon Iris and the other systems leading the pack.
- Salon Iris- Best All-in-One Salon POS and Management System
- Rosy Salon Software – Best All-Around Salon POS
- Booker by Mindbody – Best Salon and Spa POS
- Phorest – Best Salon POS for Virtual Communication
- Mangomint – Best Intuitive Salon POS
- Unique Salon Software – The Best Scalable Cloud Salon POS
- Square POS – Best Salon POS for Small Salons
Best Salon POS Systems
1.Salon Iris – Best All-in-One Salon POS and Management System
Salon Iris has a new solution that is available for salon management that is much more than just a point-of-sale platform. In addition to a comprehensive POS, Salon Iris has an all-in-one Front Desk platform that includes integrated salon management, reporting, and backend features. We chose it as the best all-in-one solution because it truly has everything, including native iOS and Android apps, cloud access via web browser, and a 14-day free trial for all new customers.
Big Features, Small Footprint
Salon Iris offers a fully integrated point-of-sale system that features a variety of payment options, many of which are contactless. It also features online client booking, integrated scheduling to line up clients and stylists accordingly, and the ability to add in as many products or services as your salon offers
You can include separate listings for kids’ cuts and adult cuts, for example, and add new retail products as they arrive.
For small salons and those who are just getting started, this might be the best solution in terms of physical POS solutions. The all-in-one platform from Salon Iris is compatible with select hardware and you can add a receipt printer, scanner, cash drawer, and even a new tap-to-pay device.
Back Office Operations
This platform also offers operational management tools like financial reports, payroll reports, commission management, and marketing tools. Plus, the mobile-friendly platform includes a tablet stand and the necessary downloads so that you can run Salon Iris from any iPad or Android tablet instead of investing in a full computer system or cash register.
Salon Iris Disadvantages
The only real disadvantage of this platform (to some) is that it only works with certain hardware and cables. Therefore, if you don’t already have compatible hardware you will have to make an additional purchase if you want all the features of a traditional POS.
2.Booker – Best Salon Software (overall)
Booker receives the highest recommendation because it offers you the most value for your money. At first glance, the cost may appear greater compared to alternatives; but a closer look at the deal users are getting, proves that Booker offers the best package. The Booker Marketing Network, one of its many great features, is a great opportunity to connect your business with popular websites.
This is our pick for the best combination salon and spa POS because it has customizable features with a full menu of solutions for salons, spas, or salon/spa facilities that offer combined services. It offers online client booking and appointment management, as well as a native mobile app for Android and iOS. It also offers hospitality, franchise, and enterprise packages to cater to different types of businesses and their unique needs.
This platform is all about convenience for clients with mobile scheduling available via app, website, and social media. Customers can even purchase gift cards online with this platform, which is sure to increase gift card sales.
The scalable system includes multiple payment options, including credit card processing and a growing selection of contactless payment choices, again giving clients the convenience and safety that they desire.
High End and Hassle-Free
This platform offers a demo for owners to check out before they make a decision, along with multiple package options. It is one of the more expensive POS solutions, but it offers rich data reporting and salon management, customer marketing, customer retention resources, owner resources and training tools, and an integrated point-of-sale that can import client profiles, inventory, and new products as they become available.
Booker takes a lot of the work out of salon operations. Many of the features are easy to setup and some can even be automated. Plus, the platform can be scaled to grow with the salon over time and since it caters to salons
Booker Offers Multiple Pricing Plans
Booker offers two packages, both of which provide unlimited users. Let’s take a look at what you get for either:
- $85/month – Users receive all main features. This is inclusive of SMS alerts, a POS, appointment booking, and an eCommerce site.
- $135/month – Users have access to membership engagement and loyalty points.
What’s more, this service comes with optional add-ons:
- Booker Promote – At $50/month you have access to automated email campaigns to aid in customer retention.
- Custom Branded Mobile App – At $30/month your customers are able to use this application to book appointments.
The Booker Marketing Network
The Booker Marketing Network is great for getting your salon in popular directories. From SpaJour, Spafinder, BeautyBooked, to Yelp and Pingup.
Customers can even book appointments directly from Yelp, thanks to a ‘Book Now’ button they can find on page. While this service doesn’t cost anything extra, you do have to pay a 15% commission on any appointment booked through a directory. This commission applies to the first appointment. So you keep every dime of any upsells.
Advantages of Booker Salon Software
- Ease-of-use – The interface is easy to get into even for new users.
- Great dashboard – Booker’s dashboard is designed to be helpful and insightful. You have easy and full access to employee and customer information. The use of icons and tabs makes managing your business a seamless experience.
- Convenience – Employees can contribute via devices of their choice. Business owners, in particular, found this to be super useful.
- Transparency – Customer representatives are generally amiable and informative. Information on the company is easy to come by; whether supplied by the company itself or sources elsewhere.
- Customer details – Log customer info such as birthdays, children etc. This allows you to tailor messages to customers and engage them more efficiently. You also get to keep track of customers who do not follow through on appointments.
- Booker Marketing Network – A great promotional tool for expanding your customer base, even when compared to tools offered by MindBody.
I believe Booker is your best bet, but that isn’t to say the program is perfect:
Disadvantage of Booker
Some users claim that the tablet version of the program doesn’t offer the best experience. Especially when compared to other platforms.
Booker’s Promotional Features
Based on what I’ve seen, most customers have an appreciation for the ease-of-use.
The ability to check promotions, emails and the convenience of the dashboard are definitely features that receive the most praise.
Business owners are also fond of employees being able to log in and check their work hours, payroll, or assist with issues directly from their phone or tablet.
On the flip side (as is always the case with anything) some customers say the exact opposite. But they are in the minority. Users have expressed that the tablet version of the program could use a bit of work. Not all the functions are available for tablet devices.
Booker offers great customer service for the most part with the occasional story of a rep who was a complete nightmare. Customers find that (accurate) information on the company is readily available, whether through reps or sources online.
3.Mindbody Salon Software
MindBody was founded by a naval submarine officer by the name of Rick Stollmeyer.
Coming from a family of entrepreneurs, Rick decided to launch two companies back in 2000. One of those companies was MindBody. The intention was to help small businesses flourish by providing them with internet-enabled tools to augment and complement workflow.
Has MindBody achieved this? Well, in 2014 the company received a Glassdoor Employees’ Choice Award. It was considered one of the best medium-sized companies to work for.
MindBody is typically a few paces behind Booker. There are circumstances, however, that may indicate that you’re better off going with MindBody. More specifically, if you’re selling Memberships.
In that case, you’ll need to provide a system through which you can auto-charge customers consistently and without hiccups. Members will also need a certain amount of leverage with their subscriptions; in case they ever need to downgrade, upgrade, or in some cases even cancel. I’m not saying Booker doesn’t offer these tools as well. The catch is it costs $135/month—while with MindBody you would pay $85/month.
MindBody’s Customer Engagement
MindBody’s campaign comes at a $145/month charge and is essentially 3 automated email messages. has the edge here—as it allows you to save up to 6 emails.
Consider also that you’re free to send promotions a customer’s way based on a particular purchase they’d made.
You can achieve this by breaking down your list of clients according to their recent purchases or preferred hairdresser then send a mass email directly to that group of customers.
MindBody Diverse Pricing Structure
MindBody has multiple packages. Features vary between $35 – $145/month.
- $30/month – Basic booking and POS for one user
- $60/month – You can create multiple accounts, handle payroll reports and track inventory.
- $85/month – User receives full access to POS, eCommerce website and membership management
- 145/month – Access to automated email campaigns, SMS reminders etc.
MindBody Connect is an app available for download. It helps Customers locate local salons, fitness classes, and spas. Customers can take care of most of the particulars through MindBody Connect.
You can book, confirm and pay for appointments all from your device. Essentially, MindBody Connect offers freedom and flexibility and takes the hassle out of booking appointments.
It is especially useful if you’ve recently relocated because of work or school and don’t have the time to physically track down a fitness class that works for you.
Advantages of MindBody
‘Ease-of-use’ doesn’t appear to be MindBody’s strong suit—not even for some users who are a bit tech-savvy. But most customers who have given this program a shot seem to agree that it is worth it.
Other than that, the complaints were nearly identical to Booker: trouble getting through to customer service, or a certain problem taking too long to be resolved. Customer support is usually solid. Reviews aimed at customer service were a bit of a mixed bag compared to Booker, but remained mostly positive.
Users enjoy the customer booking experience where they are able to book appointments through links on your site. This connects them directly to MindBody’s scheduling system where they have the option to create an account in the event that they’ve never booked with you before. Judging by the customer reviews I’ve seen—these are some of the standout features:
MinDBody tracks all interactions with clients. This data is stored online for you to access when This not only includes sales but also referrals, custom fields and even relationships with other clients. What’s more, clients can also access their profiles, which is interesting.
Integrates Google Calendar
Access the software’s calendar under the appointment’s tab and view a column chart displaying all staff member’s appointments for the day.
Payroll reports are compatible with services like ADP, Exact Payroll Services, and Paychex. This is a great convenience especially when one considers that Booker doesn’t share this compatibility with these services.
Their promotional tool is about as efficient as the Booker Marketing Network. It enables you to locate salons, spas or fitness classes in a cinch. And is especially helpful for those who have recently moved to a new location.
Customer service is generally on point
The software interface is very useful once you get the hang of it.
Disadvantages of MindBody
While their reputation is near perfect, the Better Business Bureau has heard from disgruntled customers on a few occasions. As far as reviews go, the most common woes are:
- Complicated software – I’ve mentioned that the software isn’t particularly user-friendly. It has numerous tabs and features to navigate which some users might find to be a burden at first.
- Customer support – Courtesy of the complicated software issue, some users claimed that they had a hard time hopping over the hurdles caused by the ‘over complicated’ software. This was supposedly made worse by reps who just couldn’t seem to simplify things for customers.
- Key features missing – It is undeniable that MindBody offers great and diverse functionality. But I have to mention that a few users were unable to manage multiple locations with the software. Seeing as MindBody emphasizes fitness—more specifically, fitness classes—some were unable to achieve the leverage they needed as it pertains to the locations.
- Not Ideal for Salons – While using MindBody for your salon or spa doesn’t have to be too much of a heart-wrenching experience, it is important to remember that they place emphasis on fitness classes. Chances are you may still fall in love with what the program has to offer, but it would be best to keep this in mind prior to purchase.
4. Rosy – Salon Software For Small Salon Business
Rosy is easily the more economical choice. However, it is important to keep in mind that you get what you pay for.
That isn’t to say Rosy might not be all you need to help you build your business. If your needs stop at handling POS, tracking customer history, and sending promotional emails – then Rosy and a more economical route will suit you just fine.
You pay $29/month for one service provider, whether a pedicurist or hairdresser. Users then pay $10/month (or thereabout) for any service provider that follows.
If you’re looking for payroll reports, or to build automated email campaigns, and have access to an eCommerce store—then consider investing a bit more into software that better suits your needs. Consider also that after you add about 10 service providers, Rosy Software will cost around the same as MindBody and Booker.
Rosy’s Customer Engagement
Rosy Salon Software has a more simplistic experience that still manages to deliver a solid number of marketing features. For instance, clients are updated by automatic appointment reminders via text. They can also book appointments on your website or Facebook page.
You’d be surprised at how effective their email marketing tools can be. If you’re looking for traditional email campaigns then you might not be overly fond of what they have to offer. But you are still able to setup automated emails for occasions such as birthdays or after an appointment.
When considering Rosy Salon Software, keep in mind that pricing depends on how many service providers you require for your account.
‘Service providers’ is inclusive of pedicurists and hairdressers. It does not, however, include assistants and desk personnel.
Let’s take a closer look at what you’re getting for your money:
- $29/month – 1 service provider
- $39/month – 2 service providers
- $49/month – 3 service providers
- $59/month – 4 service providers
At $69/month and up you receive a bit more leverage:
- $69/month – 5-10 service providers
- $79/month – 11-15 service providers
- $89/month – 16 – 20 service providers
- $99/month – 20+ service provider
Rosy has an almost spotless reputation among customers. Even technical users of the program deem it nearly perfectly engineered.
They generally find the features intuitive for scheduling and managing appointments—whether online or via text messages. Overall, the software doesn’t throw a monkey wrench into daily workflow.
Based on what I understand, it would be wise to test out certain features prior to integrating the program into daily business.
The email builder for the CRM, in particular, could use some improvement. If you’re knowledgeable with building emails, though, you shouldn’t have too much trouble.
Experienced users suggest that less technical customers should rely on someone skilled in software migration or cloud migration to handle their setup and implementation.
That might be a good idea across the board, regardless of what program you choose. It wouldn’t hurt to ask the staff of the respective company if they offer that kind of assistance.
Founded by Salon owners – I believe this is a huge factor behind Rosy being so well thought out in spite of its limited features compared to higher end programs. This makes it shine when compared to MindBody especially, where salon businesses aren’t exactly the focus.
Overall great engineering – Rosy is a well thought out and well executed product with intuitive features. Almost anyone can get into the swing of things save for a few details that are better off being handled by someone a bit more technical.
Spotless reputation – The program is well received in nearly every respect.
Economical choice – If you’re on a tight budget and are only looking for limited features—Rosy may be all you need.
Email Builder – The email builder for the CRM isn’t in the best shape. This con would apply to users who are less adept at building emails.
Limited features – While Rosy’s reputation is great, and the program is ideal for those who require limited features—keep in mind that if you require a bit more, it may be better to go with an alternative.
5.Phorest – Best Salon POS for Virtual Communication
The Phorest salon POS is just as de-cluttered and easy to navigate as the company’s website, offering easy access to salon tools like appointment scheduling, digital tracking, mobile selling, client profiles, and more. This platform also includes full training for all salon owners, along with free business and marketing advice to assist salons in growing their business.
One of its best features is the option to have a salon-branded app available on iPhone and Android for your clients. This means they can schedule appointments and book services on the go, manage their account, and more. It integrates client booking with staff scheduling to ensure no one misses a booking and even allows customers to manage their own loyalty from the app.
The Phorest salon POS includes integrated digital tracking tools, as well as digital loyalty programs and program management. It also offers mobile selling from the chair, and contactless online check-in for clients. You will find a full suite of reporting tools for payroll management, inventory, sales, and more, so that you can make changes in near real-time and keep your salon profitable.
Payment integration includes commission tracking and a variety of accepted payment options, including a growing number of mobile and touchless payment solutions. You can even limit the access to your salon’s mobile app functions so that staff can only perform necessary functions or require management approval for certain tasks.
It also comes with a free demo for all customers to try before they commit, and pricing plans start under $100 a month, which is better than most of the options on this list. For new or smaller salons, Phorest is the ideal solution.
The pricing is much higher than other systems, comparatively, and some users have reported issues with customer service.
6.Mangomint – Best Intuitive Salon POS
This POS solution is created for salon and spa management to help save time and money. It has been rated among the best solutions for independent salons that have more than five service providers. A free trial and demo are available to all new customers to showcase the platform’s quick workflows, smart automation, user-friendly design, and plentiful POS features.
Intuitive, Integrated, and In It for the Long Haul
Mangomint is our pick for the most intuitive because it offers free training and support. It also has a scalable design that can be customized to your salon, including rich client profiles that can be integrated with the POS so that you can combine services and retail products and keep an accurate history of client services. Recurring appointments and contactless checkout offer even more convenience for clients and staff alike.
The platform offers a free trial and monthly memberships are available with multiple packages for various needs. This is a fully cloud-based solution that also has a dedicated Android and iOS app so it can work on smartphones and tablets. The platform offers no contract pricing, and also welcome feedback from their salon owners. Plus, the pricing structure is reasonable, with monthly rates for various levels of service.
Mobility in Management and Client Services
Mangomint is designed to allow you to manage everything in one place. You can combine your calendar, schedule management, client bookings, SMS and email reminders, and more. With the cloud-based service and native apps available, this platform can be installed on many devices so small salons don’t have to make a big investment in hardware.
The biggest disadvantage of this platform is that it’s another that’s designed for the “wellness” industry in general—thus, it won’t have as many dedicated salon features. Some salon owners have also complained about the lack of a place where clients can leave feedback for the salon.
7.Unique Salon Software – Best Scalable Cloud Salon POS
As the name suggests, this platform is unique in that it offers fully cloud-based solutions for salon management on the go. The convenience and scalability of this platform are what make it our choice for the best scalable cloud POS. With native Android and iOS apps, you can manage things from any device at any time, from tablets, smartphones, or even PCs and laptops.
Robust Digital Features
You can access client profiles, commission management, and scheduling from anywhere, tracking things digitally to save time and paper trails. Booth rental functions and recurring appointments can also be setup digitally. The platform can also be integrated with your social media to book appointments, offer discounts, and more.
Unique Salon Software has even integrated COVID-19 consent forms that can be filled out and submitted online before clients come for service, ensuring everyone’s safety and making it convenient to do so. All this is offered for a single fee, instead of an ongoing monthly subscription, and includes a free credit card terminal for all new customers.
Integration and Reputation Management
There’s also a fully integrated POS solution that accepts various payment methods and connects to client profiles. The interface is easy to use and connects with all kinds of devices, just like the rest of the platform. You will have access to customer insights, data importing, loyalty programs, online gift card sales, and payroll, inventory, and expense management, all integrated in the platform’s dashboard for easy access.
Unique Salon Software also includes marketing tools and new client lead generation resources, along with customized reporting and reputation support. In today’s world, nothing is worse than bad reviews. This platform will help improve your online reviews and ratings, stop negative feedback, and more.
The interface of the platform can seem a little busy and cluttered for those who are new to salon POS systems.
8.Square POS – Best Salon POS for Small Salons
Square POS is a retail POS system that can be customized to fit the needs of your salon. The platform is ideal for startups and those on a budget, and it is one of the simplest POS solutions available today. It can be used on just about any device and offers eCommerce tools, marketing tools, and more.
Scalable Platforms and Features
Square makes staffing and scheduling easy for all sizes of salons and can be set up on any tablet or smartphone so that salon owners can manage their business without the purchase of additional hardware. Square does offer their own card reader and physical POS system in addition to the virtual platform, but it isn’t required
No Ongoing Contracts or Fees
With Square, you pay when clients pay. Rather than paying a monthly membership, you’ll pay Square 2.6% of the sale plus 10 cents. Small salons love the Square POS platform for this feature. The platform includes a free trial and can be used for as long (or as little) as you’d like. You can also scale up and down more easily since you aren’t locked into a pricing structure.
Square Up Your Customer Service
Square has dedicated salon appointment scheduling, 24/7 online booking for customers, and automated appointment reminders available via email or text. Plus, you’ll be able to view customer details, including appointment history, notes, and their retail purchase history so that you are prepared for the next visit.
Square’s Salon POS allows you to store credit card information on file and create flexible payment terms, including pre-payments, deposits for services, and cancellation fees, as well as send professional invoices as needed.
Square POS Disadvantages
The only real disadvantage of this platform is that it is not a dedicated salon POS, but a salon POS extension created by a retail POS provider, so it may lack some salon-specific features compared to other platforms.
Booker Remains Industry Leader
Booker remains the ideal program for building your small business thanks to its comprehensive package.
MindBody is another high-end prospect that offers the tools to help you achieve an efficient work environment. Its payroll reports being compatible with payroll service providers makes it an attractive choice.
Rosy Salon Software may pull customers in with its lower cost and a near-perfect reputation. However, Booker still pulls through with slightly more efficient drip campaigns (email campaigns) and the resourceful Booker Marketing Network.
The Devil Is In The Details
Some of these features I’ve covered do come at an extra charge. Booker Promote, for instance, is a straightforward and easy to use marketing tool. It allows you to send promotional emails to your customers according to how long it’s been since their previous appointment.
What’s more, the longer it’s been since they’ve checked in—the more enticing the offer they receive. This tool, however, comes at an additional $50 charge along with your $85/month package.
No Direct Deposit Integration
It is true that both Booker and MindBody allow you to generate payroll reports. However, you can’t send payment through direct deposit.
The payroll reports are useful for letting you know how many hours employees have worked. This is inclusive of money they’ve earned through commissions and tips. You can also use this tool to learn whether they’ve taken vacations or sick days.
Buyers Guide: What Features Does a Salon POS Need to Have?
Now that you know what the best salon POS software offers, you might be wondering how to choose between all the options. There are several factors to consider, from the size of your salon and your budget to the more specific details like integrated cash register and booking systems, online scheduling features, and more. In this guide, we’ll cover everything that you need to know.
Online Booking and Scheduling
Today’s clients have no time for companies that aren’t online. If your salon POS doesn’t include an online scheduling and client booking system, you’re going to turn away business without even realizing it. Make sure that you choose a platform that includes an integrated system that is user-friendly and allows clients to book, reschedule, change, and update appointments. If you want, you can even incorporate this with a customer account system for the loyalty program, text and email updates, and more.
The best apps are those like Phorest that can also provide a salon-branded app where your clients can not only book appointments, but manage them, reschedule, and even manage their entire client profile, making your job that much easier.
Keeping track of your staff is just as important as keeping track of your clients. You will need to be sure that you choose a platform that allows you to keep an active roster of your staff, their availability, their schedules, and other elements.
In a salon, your clients need to know when their favorite stylists or technicians are working– it only makes sense to use an integrated scheduling solution that combines your availability with your employee schedule so that clients can get what they need.
Most platforms offer some kind of staff management solution, but you’ll want to check to see how it integrates with the appointment book, POS, and other areas where you might want to know what is going on with your employees, such as in reporting.
Cloud-Based and Mobile Service
With a cloud-based service, salons can choose their hardware or use what they already have and just integrate the new POS system that they have chosen. Plus, the cloud makes it easy to integrate eCommerce and online booking, along with mobile check-in and other features that may be offered on the various POS solutions and salon management apps.
Many of today’s salon POS systems have native Android and iOS apps so that you can even run your salon from a tablet or smartphone in addition to the main POS or make the tablet your main POS until you can afford to upgrade.
Email and Text Confirmation
Today’s customers want constant, easy contact. You want fewer cancellations and no-shows. With a platform that offers email and text options, you will ensure that people are aware of appointments, send reminders, and even check in when they are running late. Plus, you can do it all politely and without having to stop what you’re doing to make a bunch of phone calls. Automated messaging is a breeze when it’s done properly.
Today’s modern salon POS solutions all offer something in the way of virtual communication and text or email alerts, but the way those systems function is another story. Make sure that you check out how it works and how much control you have over setting schedules so that you ensure that it fits your needs.
Sales and Financial Reports
You’re not just managing your sales here. You’re managing your entire salon. If you can find a POS that is integrated with an entire salon management system, you will be able to gain so much more. That includes being able to access sales and other financial reports, as well as plenty of other insights and reporting features.
While you can find plenty of different programs that will do one or the other, it makes sense to integrate when you can. Many of these POS solutions will also allow you to integrate or import data from QuickBooks and other software programs that you might be using. If this is a feature that’s important to you, check for it before you make your decision.
Wait List Capabilities
When you are overbooked or have last-minute cancellations, you are going to want to call in your wait list. The salon is a place where people want to come when it is convenient for them. Offering a wait list is a must, and especially if you have a service or a technician that is in high demand.
Modern salon POS systems allow people to book appointments and sign up for the wait list at the same time. If an appointment opens up, an automated email will be sent to the first client on the list to notify them an earlier appointment is available.
Loyalty Program Management
Every good salon offers its clients a loyalty or rewards program of some type. As such, it’s helpful if it can be integrated with the POS and handled in one place to streamline operations. There’s nothing worse than having to ring a customer up on the register, then punch their loyalty card at the other counter, and then upsell them at the third desk… and so goes the old way of doing things. With a modern salon POS, you can do it all in one place.
You can manage customer loyalty programs, integrate them with the POS to apply discounts and special offers or help track accrued points or rewards, and even give customers a way to manage their loyalty program on their end through the client booking platform.
It’s all about convenience and people are much more likely to join a loyalty program when it’s easy to join and use. Even if you’re already using an online rewards tool, you can integrate it with a good salon POS to offer streamlined services and easier management for everyone.
Payment and Financial Functions
Pre-authorizations and pre-payments are often an integral part of salon business. After all, with the prices of some salon services, you want to verify that clients have sufficient funds and that they’re not going to cancel or no-show at the last minute. Modern POS solutions offer options for pre-auths and pre-payment to ensure that your salon is covered from any potential financial risks.
There’s also a feature in most modern systems that will allow you to assign commissions so that when tips and commissions are paid, the money automatically goes to the correct service provider. This can take the hassle out of figuring out tips and commission, which any salon or service business owner knows can be a nightmare.
Retail Systems vs. Dedicated Salon POS
Some retail POS systems can be modified to work effectively for salons. However, they do require modification and even then, they will never truly measure up to a dedicated salon POS solution. Industry-specific software is designed by people who understand what you need: integrated services and functions, flexible, accessible scheduling, convenient back office tools, and a POS that keeps up with the ever-changing world of payment options and your salon’s products and services.
These dedicated systems will also be more scalable and have custom features that can improve business operations and day-to-day flow. This can mean a better setup from the start and the chance to create a customized solution that fits, no matter how big (or small) your salon might be.
Salon systems feature important elements like those discussed above: pre-auths and pre-payment, loyalty program management, mobile invoicing and payment, commissions, integrated staffing and booking platforms to ensure clients and staff line up correctly, and more.
Some of the available retail systems try to give you the same sense of dedication that you get from a salon-only POS, but they just can’t keep up with all the necessary changes and industry requirements. This might not be entirely problematic, but when there are such high-quality solutions dedicated to salon operations, it just makes sense to take advantage of them.
While the decision will ultimately be yours, a dedicated salon POS is always going to have more advantages over a generic retail system.
Everyone will want to look at dedicated salon-focused systems that offer integrated booking and scheduling, client management, and a well-designed POS that can fit all of your cash-out needs. Think about the things that your salon needs, or struggles with, the most. Those are the features that should be at the top of your list when you’re shopping for a new POS solution for your salon. If you want something small and scalable for startups, consider Square or Unique Salon Software.
If you have a bigger salon or a more dynamic range of services, you might want a platform like Salon Iris or Rosy Salon Software that feature robust scheduling and integrated booking, along with other management features. Even Phorest and Mangomint offer tech-forward solutions and they also include free trials, although their pricing may be a bit more limited. For the best contactless features, it’s a toss-up between Square POS and Phorest, but most of the platforms are starting to add these in light of the pandemic and growing demand.
Even if you don’t choose one of these systems, just make sure that you keep these things in mind when shopping for your new salon POS. Do your research and figure out which solution is going to save you time and money while improving service for your clients and daily operations for your salon. Any of the choices on this list should serve you well.