Running a Business

The Best Business Process Management Software

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Last updated on September 7th, 2019 at 08:14 pm

Companies, large and small, use business process management (BPM) software to centralize workflow and manage the infrastructure of The Best Business Process Management Softwarebusiness processes.

This type of software makes projects more effective, efficient, adaptable, and scalable through collaboration, communication.

And organizational transparency throughout the team. Business process management software can vary depending on the size, industry, and needs of your organization.

Our top three picks of process management software are Wrike, Asana, and Promapp because they offer the highest quality features for the best price.

They will bring your team together towards innovation, standardization, productivity, engagement, and ultimately higher profits.

Top Process Management Software Providers

# Our Top Pick for Business Process Management Software: Wrike

Wrike is an online process management software tool, ideal for marketing, creative, and product development teams.

Wrike enhances communication, transparency, and accountability for your team and helps you achieve results faster. It is trusted by millions of users to accomplish more and achieve your goals.

Wrike is a simple, clean, and innovative process management software that focuses on efficiency.

It brings together teams “across the hall or across the globe” to enhance communication, transparency, and accountability. Its primary goals include:

  • Simplifying and encouraging collaboration
  • Delivering concrete plans with effectual work through notifications, deadlines, and timelines
  • Saving planning time through pre-made and formerly used workflow templates
  • Reducing miscommunication by improving transparency
  • Reducing rework and improving task assignment roles

Wrike’s software focuses on processes that are often used by marketing teams, creative teams, project management teams, and product development teams.

It allows these different types of teams to take on complex projects in a simple, digestible, and relevant way.

Wrike offers features in the following management “steps”: create, plan, collaborate, report, customize, integrate, security, and support.


Whether a distinctly creative team or a project management group, everyone needs to “create”.

Wrike helps to organize and inspire this creativity. To do so it offers templates.

With folders, projects, and structures to track progress and individual contribution. It also has request forms to ensure the right person is completing the right task at the right time.

It offers live editing and file management, so individuals can upload and edit documents in a variety of formats. This encourages collaborative work.

As people can watch edits and changes in real-time directly on the document. It centralizes everything in one location (including even Google and Dropbox).


The most challenging part about project management is ensuring that resources are being used effectively and people are accomplishing tasks efficiently.

Wrike offers an interactive timeline with deadlines and notifications to keep everyone on track.

There is also a time and budget tracking system and a resource management workload to determine how workloads should be recalibrated along the way.


Wrike allows collaboration and communication to condense into one platform—no more mixing messaging, emails, documents, sticky notes, and phone calls.

Everything can be communicated, documented, and reviewed right on the software. These features include a @mention system that allows people to get a notification right away if someone needs their opinion or help.

A live activity stream with updates of projects; a personal dashboard where individuals can manage their goals, tasks, and work; proofing and approval.

With feedback and the ability to highlight what needs to be reviewed; and email and calendar synchronization to ensure everything is one in the spot.

It also offers mobile apps so you can update tasks, give feedback, and be knowledgeable everywhere you go.

Reports and Dashboard

There are an extensive project and team reports available right on the platform.

You can use pre-made tracking systems or create your own from scratch with Wrike’s easy-to-use report wizard.


There are easy ways to manage your team based on your team’s needs.

The needs of a creative team will differ from that of a project management team.

Which differs from that of an entrepreneurial team. Wrike enables custom fields and workflows to allow you to prioritize, task, and track what matters to you.

There are also user groups and individual dashboards to keep everyone up to date on what they care about most—so they’re not distracted by projects outside of their realm.


Wrike offers a significant number of integrations to ensure that all of your tools can be on the same platform, right at your fingertips.

These include Google, Microsoft, Box, GitHub, JIRA, Adobe Creative Cloud, and more. You can connect virtually any tool to Wrike using their APIs, so you don’t have to give up the tools you love to enjoy the convenience of the platform.

Security and Support

Wrike has an authentication, role-based access control, data center security, and data protection so you can implement stringent processes.

And keep company and personal information safe and secure. It also offers 24/7 phone, email, or chat with support in 7 languages.

They have packages of free resources that help you understand all aspects of project management, time productivity, and even how to inspire creative teams.

Wrike has an award-winning customer support, dedicated to ensuring your process management software is boosting your team’s productivity and engagement.


For businesses with 5-200 users, you get most of their features for $24.80 per user per month. For professionals with 5-15 users, it’s around $9.80 per month.

They also offer a specific software solution for marketing teams, which starts at $34.60 per month per user.

Individuals are free, and enterprises can create their own budget and plan. There are also add-ons such as proofing and approval and two-way sync with GitHub & JIRA.

We recommend Wrike’s business plan, which is a great feature for a dynamic set of professional features. 

# Second Choice: Asana

Asana will bring your projects from start to finish by breaking down large ideas and goals into actionable tasks.

Their goal is to simplify and boost your projects, whether it’s building a bridge or launching a global marketing campaign. This is a very task-oriented process management software, where “checkmarks” and on-time completions are key.

From small companies and non-profits to large organizations with expansive teams, Asana has the features to encourage progress on all projects.

Even some of the highest functioning, most innovative corporate teams use Asana, like Dropbox, Uber, Pinterest, and Airbnb.


You can start with a wider view of projects. You can separate out larger ideas into separate projects, even turning conversations and ideas into an actionable roadmap.

Asana offers pre-made project templates to add new workflows easily and concisely. All individuals can see the progress for the project at a glance, quickly seeing how things are progressing with no need to waste time on a meeting or an email.


When projects have been set, it’s then time to create and customize relevant tasks. Tasks can be assigned to one or multiple users and organized into shared lists for initiatives, meetings, and programs.

All those involved can view the current status of the completion of a task, while also adding their own attachments and notes along the way.

You can customize tasks into fields, sections, and columns for multiple organization and higher completion rates. You can even break tasks up into subtasks, each with their own due dates and timelines.

Reporting on tasks and projects is simple, colorful, customized, and prioritized. You can then export these reports from Asana to Google Sheets for ease of use and deeper analysis.


Asana focuses on communication, almost functioning as the social media of process management software.

There are team pages where all communication for a given task can take place in one area.

And individuals can “like” or “heart” other actions to show their support or vote on an idea. The collaboration is always flowing, but it’s never overwhelming.

Users can follow or unfollow certain tasks that are most relevant to them to ensure they always remain on track.

There are also task dependency notifications. If you are waiting for someone to complete a given task, Asana will notify you as that individual hits certain milestones and deadlines along the way. You’re never behind, and you’re never waylaid.

You can even discuss topics and tasks with vendors, contractors, and other third-party partner’s right in Asana. Centralized communication and collaboration is a key to success with Asana.


Individuals have easy-to-use dashboards so they can see the progress on the projects they follow, updates from coworkers, and even “statuses” from relevant parties.

Users can plan their day with a prioritized to-do list with satisfying checklists in the “My Tasks” section. These tasks can even be viewable to friends to keep them accountable, if they wish.

There is also a calendar that allows them to set timelines and deadlines. Asana provides a smarter inbox, where individuals only receive relevant updates and messages, improving focus and productivity.

Other Features

Asana also offers private projects and admin controls, search options for quick finding, and files view.

Along with the major features above, Asana also offers priority support and customer success managers, ensuring that your projects always run smoothly.

Communication is their top priority—within your company and between yours and theirs. They have endless testimonies from thrilled clients who swear by Asana’s ability to increase productivity.


Asana integrates with a lot of third-party companies. If your company uses it, Asana likely integrates with it. These include Dropbox, Slack, Google, GitHub, OKA, and so much more. They even have Asana-specific programs, made for and by them.

They also offer mobile applications for iOS and Android devices.


Their premium package, which includes everything you need to get going with all of Asana’s features, is $9.99 per member per month.

This is significantly less than Wrike because it has fewer features, but Asana is worth more than its weight in potential collaboration and organization.

# 3rd Option: Promapp

Promapp has a focus on process mapping. 90% of organizations fail at process standardization for complex and inconsistent management processes.

Some of the largest and most complex companies use Promapp for process management, like Toyota and McDonalds, but smaller businesses and even entrepreneurs can benefit from their organizational mapping and tracking standards.

Process Variant Management Module

network secure illustration with a laptop and lock icon on the digital blue background. Isometric view.

Promapp’s primary module is their Process Variant Management. This focuses heavily on establishing standardized processes throughout the company.

You can easily roll out these standardized projects and systems to the entire organization.

Then you can customize the data maps through controlled variations based on location, product, and customer.

Promapp believes that process management comes from strong top-down leadership with consistent and standard procedures. This ensures that everyone knows what is going on at all times, and the path to success has a clear definition.

The software also has a Process Workflow Approval module that automatically processes approvals and reviews changes to ensure constant workflow agility.

The Promapp Standard Operating Procedure Module works to ensure teams learn, train, and execute these processes safely and correctly.

Risk and Compliance Software

Standardization is nothing without compliance. Promapp’s Risk and Compliance module integrate requirements directly into processes with real-time notifications of risks, automatic workflow sign-offs, and audit and executive reporting.

It also has updates fed directly from the process management software, so you can roll out major changes quickly, and efficiently.

Improvement Software

If you standardize your processes and you are still not meeting your customer and employee needs, Promapp offers a module for improvement that centralizes collaboration.

And offers management of customer complaints, improvement projects, health and safety incidents, quality issues, non-conformance incidents, and internal audit findings.

It centralizes all ideas and incidents to ensure that you can improve processes or pivot accordingly—directly on the platform.

The Team

Promapp’s modules and features are not as hefty as the previous software we have mentioned. However, their features are fewer but their knowledge is great.

They offer the most resources to their clients to help them better understand standardization and quality process management.

This statement on their site sums up their approach to process management. It’s much more than just technology. It’s teams of people, motivation from high efficient leaders, working together to continuously find better ways of doing things.


Promapp is a licensing model that has a monthly distribution model web-based software-as-a-service subscription.

It is $900 per month flat for each enterprise, regardless of the number of users. For larger enterprises.

This can save a lot of money on change management, compliance, and standard management, which often take up a lot of HR resources, time, and money.

The Bottom Line of Process Management Software: Wrike Is Our First Choice

Whether a small business looking to grow in your creative processes or a large business standardizing your procedures across the globe, business process management software is a simple and effective solution.

With a focus on process mapping, project delegation, and task completion, this software ensure boosted productivity and engagement of your team towards better results.

Our top pick is Wrike for its extensive features, customization and mapping options, and its great price for smaller businesses.

Asana is a great option to centralize communication and focus on efficient task completion, while Promapp standardizes all processes and helps create resourceful process maps.

Whichever process management software you choose, your team will thank you.

The WiseSmallBusiness Team is full of industry experts and successful business owners  willing to contribute important business articles.

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